Scheduling the Upgrade

All OneStream customers are encouraged to prepare for their Platform version 8.0 upgrade by referencing content in the ONECommunity Platform v8+ Upgrades Group and by reaching out to their Customer Success representative.

OneStream Cloud customers may initiate Platform version 8.0 upgrade interest by submitting a Software Upgrade request through the Service Catalog. Requests will be routed to the corresponding Customer Success representative who will reach out to discuss preparation activities required for upgrade readiness.

OneStream self-hosted customers may download Platform version 8 from Solution Exchange, but are also encouraged to engage their Customer Success representative to review preparation activities to ensure a successful upgrade.